An AVC ID (Access Virtual Circuit Identifier) is a unique code that identifies your nbn^® connection. 

Every nbn service has its own AVC ID. It’s a 15-character code that starts with AVC, followed by 12 numbers. For example, ‘AVC123456789100’. 

If your service is on the Opticomm network, you’ll have an OAC ID instead. It works the same way, just with different letters. 

Why does this matter?

From April 2025, nbn^® requires you to provide your AVC ID in some cases, like when you're switching providers and taking over an existing connection. 

It helps: 

• Confirm you’re authorised to transfer the service 

• Avoid delays or incorrect disconnections 

• Identify the right connection when there are multiple services at the same address 

Only you and your provider can see your AVC ID. This helps protect your service from being transferred without your authorisation. 

How to find your AVC ID 

If you're already with Aussie Broadband, here's where to look: 

1. On your invoice

It’s listed on page two, next to your service address. 

2. In the MyAussie app or portal 

1. Log in to MyAussie 

2. Tap Home 

3. Tap Services 

4. Choose your NBN service. The AVC ID will appear under or next to your service address 

If you're with another provider

Check your invoice or online account near your service address. 

 When signing up with Aussie, we’ll only ask for the last 5 digits. 

You can find your OAC ID: 

• In your MyAussie app or online portal if you're already with us 

• Or in your current provider’s online account or invoice if you're switching to Aussie 

Need a hand?

If you’re having trouble finding your AVC or OAC ID, we can help. 

Chat to us in the MyAussie app or call 1300 880 905 between 8am and midnight AEDT, 7 days a week. 

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