NetComm NF18Mesh & NF18ACV setup guide

This guide is for setting up either the Netcomm NF18Mesh, or the Netcomm NF18ACV.
If you’d like to update the firmware of your Netcomm, you can download Aussie Broadband’s firmware for Netcomm devices here. 

Click here to read the NF18ACV user guide.  

Click here to read the NF18MESH user guide.  

Select your connection type below for step-by-step instructions in configuring your Netcomm’s settings:

Fibre to the Premises (FTTP), Fibre to the Curb (FTTC), Fixed Wireless (FW), and Hybrid Fibre Coaxial (HFC) connections 

Via the Quick Start Wizard (recommended) 

1. Connect a computer or phone to the Wi-Fi network of the Netcomm router. The ‘WiFi Network Name’ and ‘WiFi Password’ is listed on the sticker on the base or back of the Netcomm. 
   
   Note: When your device is connected to the Wi-Fi network, it may say ‘connected, but no internet’. That’s normal at this stage.

2. Open a web browser. Type 192.168.20.1 in the address bar and press Enter.

3. To login, your username is ‘admin’. Your password will be listed on the sticker on the base or back of the Netcomm router. 
   Note: The password needed here is different than the WiFi Password. You can find it underneath ‘Gateway Login Page’. 

4. Select RUN QUICK START WIZARD from the QUICK TASKS bar.

5. Select the following:  

   • INTERNET SERVICE: Ethernet WAN 

   • CONNECTION TYPE: Dynamic IP 

   • Leave the others as is

6. Click Next. 

7. Optional: change your Wi-Fi Network Name and Wi-Fi password, then click Next.

8. Optional: Click Next until you reach GATEWAY SECURITY. Change your router Login Username and Login Password, then click Next.  Note: If you reset your router in the future, these will go back to the default on the base or back of the Netcomm.  
   
   If you use a VoIP service with Aussie Broadband, you’ll need to enter your VoIP settings at this stage. Read our guide to setting up VoIP here. 

9. Select the appropriate time zone for your region, then click Next.  

10. Click Finish.  

Via the settings menu 

1. Connect a computer or phone to the Wi-Fi network of the Netcomm router. The ‘WiFi Network Name’ and ‘WiFi Password’ is listed on the sticker on the base or back of the Netcomm. 
   
   Note: When your device is connected to the Wi-Fi network, it may say ‘connected, but no internet’. That’s normal at this stage. 

2. Open a web browser. Type 192.168.20.1 in the address bar and press Enter.

3. To login, your username is ‘admin’. Your password will be listed on the sticker on the base or back of the Netcomm router. 
   
   Note: The password needed here is different than the WiFi Password. You can find it underneath ‘Gateway Login Page’.  

4. Click INTERNET on the left-hand side of the screen. 

5. A table will appear. If anything is listed under Current Connections, click the description on each row, then click Delete until there are no more current connections.  

6. Click Create New. 

7. Adjust the settings to the following: 

   •  Description: Aussie Broadband 

   • Internet Service: Ethernet WAN 

   • Connection Type: Dynamic IP 

   • Primary DNS server: 202.142.142.142 

   • Secondary DNS server: 202.142.142.242 

   • 802.1P: -1 

   • VLAN Tag: -1 

   • NAT: Enabled 

   • MTU size: 1500 

   • MSS size: 1460 

   • IP Protocol: IPv4 

   • IGMP: Enabled 

8. Click Apply. 
   Note: If you use a VoIP service with Aussie Broadband, you’ll need to enter your VoIP settings at this stage. Click PHONE from the left-hand side menu and read our guide to setting up VoIP here. 

Fibre to the Building (FTTB) and Fibre to the Node (FTTN) connections 

Via the Quick Start Wizard (recommended) 

1. Connect a computer or phone to the Wi-Fi network of the Netcomm router. The ‘WiFi Network Name’ and ‘WiFi Password’ is listed on the sticker on the base or back of the Netcomm. 
   
   Note: When your device is connected to the Wi-Fi network, it may say ‘connected, but no internet’. That’s normal at this stage. 

2. Open a web browser. Type 192.168.20.1 in the address bar and press Enter.

3. To login, your username is ‘admin’. Your password will be listed on the sticker on the base of the Netcomm router. 
   Note: The password needed here is different than the WiFi Password. You can find it underneath ‘Gateway Login Page’. 

4. Select RUN QUICK START WIZARD from the QUICK TASKS bar.

5. Select the following:  

   • INTERNET SERVICE: VDSL

   • CONNECTION TYPE: Dynamic IP 

   • Leave the others as is

6.  Click Next. 

7. Optional: change your Wi-Fi Network Name and Wi-Fi password, then click Next.

8. Optional: Click Next until you reach ‘GATEWAY SECURITY'. Change your router Login Username and Login Password, then click Next.  
   Note: If you reset your router in the future, these will go back to the default on the base or back of the Netcomm.  
   
   If you use a VoIP service with Aussie Broadband, you’ll need to enter your VoIP settings at this stage. Read our guide to setting up VoIP here. 

9. Select the appropriate time zone for your region, then click Next.  

10. Click Finish. 

Via the settings menu 

1. Connect a computer or phone to the Wi-Fi network of the Netcomm router. The ‘WiFi Network Name’ and ‘WiFi Password’ is listed on the sticker on the base or back of the Netcomm. 
   
   Note: When your device is connected to the Wi-Fi network, it may say ‘connected, but no internet’. That’s normal at this stage. 

2. Open a web browser. Type 192.168.20.1 in the address bar and press Enter.

3. To login, your username is ‘admin’. Your password will be listed on the sticker on the base or back of the Netcomm router. 
   Note: The password needed here is different than the WiFi Password. You can find it underneath ‘Gateway Login Page’.  

4. Click INTERNET on the left-hand side of the screen. 

5. A table will appear. If anything is listed under Current Connections, click the description on each row, then click Delete until there are no more current connections.  

6. Click Create New. 

7. Adjust the settings to the following: 

• Description: Aussie Broadband 

• INTERNET SERVICE: VDSL

• Connection Type: Dynamic IP 

• Primary DNS server: 202.142.142.142 

• Secondary DNS server: 202.142.142.242 

• 802.1P: -1 

• VLAN Tag: -1 

• NAT: Enabled 

• MTU size: 1500 

• MSS size: 1460 

• IP Protocol: IPv4 

• IGMP: Enabled 

8. Click Apply. 

Note: If you use a VoIP service with Aussie Broadband, you’ll need to enter your VoIP settings at this stage. Click PHONE from the left-hand side menu and read our guide to setting up VoIP here. 

If you have any questions or would like further assistance with setting up, feel free to contact our friendly Customer Service team via LiveChat, or call 1300 880 905, available 8am – midnight (AEST) every day (except Christmas and Good Friday).