Skip to main content

You're experiencing the Actual Aussie Way

Thanks for using the Aussie Broadband network. To see the full range of our self-help tools, visit our award-winning MyAussie® portal.

Quick links

Get the help you need at hand

Customer offers

Save up to $120 over 6 months on selected internet plans*

Big value. No Fuss. Upgrade to a higher speed plan for more speed and more savings. Upgrade through the MyAussie app(opens in new tab) or give our team a call on 1300 880 905.

*Ends 30/04/2025 11:59PM AEST. See full terms and conditions (opens in new tab).

Faster home internet

Get $10 off per month for 6 months 1

When upgrading from a lower speed plan to the 100/20 & 100/40 unlimited plans.

Use promo code (click to copy):

Upgrade in MyAussie
High-speed plans

Get $20 off per month for 6 months 2

When upgrading from a lower speed plan to the FW 250/20, 250/25, FW 400/40, 1000/50 & PRO 250/100, 500/200 & 1000/400 unlimited plans.

Use promo code (click to copy):

Upgrade in MyAussie
Mobile SIM plans

Get 50% off for 3 months on selected SIM plans 3

On Value 40GB plans and above.

Use promo code (click to copy):

Add a Sim in MyAussie

[1] Get $10 off the normal plan price per month for 6 months for existing residential nbn® and Opticomm customers who aren't already on the 100/20 - 100/40 plans, haven't downgraded from the 100/20 plan or higher in the last 4 months and are upgrading to 100/20 - 100/40 plan.

[2] Get $20 off the normal plan price per month for 6 months for existing residential nbn® and Opticomm customers who aren't already on the 250/20 plan or higher, have not downgraded from the 250/25 plans or higher in the last 4 months and are upgrading to the 250/25 plan or higher.

[3] New residential mobile services only.

B Corp

We are now a certified B Corp!

At Aussie Broadband, we're committed to driving positive change. Now, you can be part of the change. Join Small Change Big Change with a small $1 donation on your bill each month. Let's make a big impact together!

Upgrade your plan

Use MyAussie® to upgrade or modify your plan in four easy steps

  1. 1

    Select your service

    Open the MyAussie® app on your phone or browser and navigate to your current internet or mobile service.

  2. 2

    Authenticate with 2FA

    Select your plan under "Current Plan" to authenticate with two-factor authentication.

  3. 3

    Select your new plan

    Select the new plan you wish to change to, entering a promo code if you have one.

  4. 4

    Finalise your upgrade

    Choose if you want the change to happen immediately, or at the start of your next billing cycle.

Visit MyAussie®

Log in to MyAussie® to get started!

MyAussie® for Mobile

Take control of your connection

Check your billing details and usage or view current outages with our app for iOS and Android!

Download on the App StoreGet it on Google Play

*Google Play and the Google Play logo are trademarks of Google LLC.