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Business case study

Roman Catholic Trust Corporation (Diocese of Townsville)

Learn how Aussie Broadband was able to connect 27 schools across regional Queensland.

The challenge

When searching for an internet provider for 27 of their Catholic Schools across regional north and northwest Queensland, it was important to find a provider who was not only value for money, but also willing to listen to the Diocese of Townsville to best identify their needs.

It was vital that their students were able to access a fast and reliable internet connection, regardless of the diverse geographical nature of their schools.

The solution

In the early stages, it was clear that Aussie Broadband was prepared to go the extra mile for us. They were the only retail service provider that actually listened. While others were boxed in with predefined offerings, Aussie Broadband were working hard behind the scenes to create customised and cost-effective solutions tailored to our requirements. Dealing with Aussie Broadband during the rollout has been very refreshing. The enterprise provisioning team provided dedicated resources for the rollout, and they worked to our schedule to ensure that cutovers were of a minimal impact to our staff and students.

Jordan DalleyCore Infrastructure Lead (IT&S), Roman Catholic Trust Corporation

When it came time to transition other services to a new contract period, signing them with Aussie Broadband was the obvious decision. During this process, it came to light that a recent price change had reduced the costs of several existing services.

Rather than continue to bill the existing services at the previously contracted rate, Aussie Broadband adjusted the services to reflect the newest prices.

The result

Overall, I am very happy with Aussie Broadband. nbn® 1000/400 was only a pipe dream for outback Queensland, and Aussie Broadband made it a reality by allowing us to leverage the full potential of the NBN. They continue to exceed my expectations, and it’s clear to me why they are such a disruptor in the telecommunications industry.

Jordan DalleyCore Infrastructure Lead (IT&S), Roman Catholic Trust Corporation

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